"The Win Win Game" -

Your Personal Mediator for Conflict Resolution

Brainstorming

Brainstorming is a way to think of as many solutions to a problem as you can in a very short time. Use these Brainstorming Skills in Step #4 of “The Win Win Game.”

    1. Say what you are willing to do to help solve the problem. Write your ideas down if you can.
    2. Say any idea that comes to mind.
    3. Don’t talk about any idea until you are done brainstorming.
    4. Don’t put down, judge or criticize any idea.
    5. For ideas ask yourself:
      1. What might solve the problem?
      2. What would make me feel better?
      3. What do I need from this?

When you can’t think of any more ideas, move to Step #5 of “The Win Win Game” and agree on those ideas that will solve your problem.


Making A Good Agreement

For use with Step #5 of “The Win Win Game”

1. To make a good agreement both parties must feel that it is fair.

2. Be sure that it is something you can do. Be realistic.

3. Know what, where, when and how you will fulfill the agreement. Be specific.

4. Be sure that you both agree that the agreement will solve your problem.

Conflict Mediation

Mediators can use the game to guide people in conflict to a peaceful solution.

If two people are having trouble solving their problem they may ask one or two other people to help them use “The Win Win Game”. Sometimes these Mediators are called Peer Mediators or Conflict Managers. Mediators must remain neutral and may NOT: Give advice, make suggestions or offer a solution. The people in conflict must come up with a solution that will work for them. Mediators help the people in conflict follow the rules and understand each other. They may ask questions to help clarify the stories. Some possible questions to ask are:

  • “When did you two first have a conflict?”
  • “Do you know this for a fact?”
  • “What would make you feel better?”
  • “What do you need to solve this problem?”
  • “What can you do to help solve the conflict?”
  • “What would you do differently next time so this doesn't’t happen again?”

 
 

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